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Billing and collection


Image of Bill Pay scam messageWe’ve been made aware that some of our patients are receiving scam calls from a 888 number asking for personal information and payment for health care services. Please do not provide this information. Our representatives will not ask for credit, debit or checking information unless you have agreed to make a payment. If you believe you have been a victim of a scam, contact local law enforcement.

​Marshfield Clinic’s patient-centered focus extends to our Billing and Collection Policy

Customer Service / Common Billin​g Questions

Patients may make payments or establish payment arrangements online

Patient Account representatives are available by phone to assist with billing questions and payment arrangements

  • Marshfield Clinic: 1-888-258-9775

Obtain free copies of the Collection & Billing policy

  • In person: At any of the hospital or clinic registration and admitting locations, or emergency departments.
  • Phone: 1-888-258-9775
  • Online:  Billing and Collection Policy​