Home Recovery Care

Home Recovery Care is a care option that allows you to safely receive treatment for your medical condition at home without being admitted to the hospital or a skilled nursing facility.

Home Recovery Care is available to patients of the Marshfield Medical Center in Marshfield and Marshfield Medical Center-Eau Claire.

Eligible patients who have participated, love it. Home Recovery Care has more than 90% patient satisfaction rate.

Types of Care

Two types of programs are offered through Home Recovery Care: medical and rehabilitation. Your Recovery Care Coordinator will work with you and your doctor to determine which program is right for you.

Medical Care – 30 days

Examples of medical conditions include: pneumonia, congestive heart failure and urinary tract infections.
A registered nurse will care for you in your home for 3-5 days, or longer if needed.
You will see and talk to your doctor from a computer tablet.

Rehabilitation Care - 60 days

Examples of rehabilitation conditions include: infusions, wound care and physical/occupational therapy.
A registered nurse, physical or occupational therapist will care for you in your home for 2-3 weeks.
You will see and talk to your doctor from a computer tablet.

What to expect

After you choose Home Recovery Care, you will be able to go home, instead of being admitted to the hospital or a skilled nursing facility. You will have a Recovery Care Coordinator who will be your direct contact for the duration of Home Recovery Care. Your doctors and their staff will oversee your care.

All the necessary equipment you might need will be set up for you. This includes a computer tablet that allows you to see and talk to your doctor from your home. The computer tablet is provided at no additional cost and must be returned at the end of the Home Recovery Care timeframe.

Your Recovery Care Coordinator will:

Coordinate and communicate your care with your doctor(s).
Monitor your vitals daily.
Answer your medication questions.
Assist in scheduling your follow-up appointments.
Provide you with health education.

Your registered nurse will:

Take your vitals, such as blood pressure, temperature and weight.
Administer IV medications.
Help you take your medicines.
Assist you with pain management.

Benefits include:

Enjoying comfort and convenience of quality care in your own home.
Having a RN available to you 24/7.
Talking to your doctors and nurses face-to-face without ever leaving your home.
Being provided a computer tablet that allows your doctors and nurses to check on your progress instantly.
Having a single point of contact for medical questions.

Contact us

Available 24/7. Call 715-221-5846.

Recovery Care Coordinators

Deidra Hansen-Marvin, MS, RN
Lead Recovery Care Coordinator

Kathi Cushman, BSN, RN

Natalie LaCrosse, RN

Tara Ormond, RN

Kim Tibble, RN

MCHS Home Recovery Care - Powered by Contessa

Contessa is committed to compliance and ethics in all its activities. If you have any concerns or questions regarding your interactions with Contessa, please contact its compliance hotline at 844-882-3812 or contessahealth.ethicspoint.com. You may choose to remain anonymous and all reports are confidential. The toll-free phone line and online reporting system are available 24 hours a day, 7 days a week.