Quick Links
To open a secure email, first click on the appropriate email in your inbox.
Next, to view the secure email content, click on the "Click here" link in the message.
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The first time you receive a secure message, you are prompted to register with Proofpoint Encryption.
Fill in all the fields and click "Continue". The secure email will open to view.
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After you have been registered with an account with Proofpoint, when you click to open a secure message, you will be prompted to login to Proofpoint Encryption using your password.
Enter your password, then click "Continue"
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The Reply, Reply All and Forward options are available in an opened message. When replying to the sender, this message is sent back securely. Secure emails can only be forwarded to email addresses in approved domains. An error message appears if a secure email is forwarded to an email address that isn't approved.
Attachments in a secured message will show in the heading area and can be opened by clicking on the attachment title.
To logout of Proofpoint, click "Logout"
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If you forgot your password, click "Forgot Password".
Answer the security questions, then click "Continue".
Enter your new password and confirm the new password, then click "Continue" to save the change.
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If you need further assistance, complete the Support Request form by click the "Here" link.
Enter the required information, then click "Submit Support Request"
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