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​​​​"I am very enthusiastic about advocating for every patient to make sure everyone has the best chance at a good outcome." 

Provider Bio down arrow

As an orthopedic surgeon, Dr. Rachel M. Randall treats a wide range of musculoskeletal problems involving bones, joints, muscles, tendons and ligaments in both adults and children, with no age limits.


Dr. Randall earned her private pilot's license when she was a teen and uses these skills in her medical practice today. "I think being a pilot helps me to be the best surgeon that I can be because there are so many similarities between a flight and surgery with standardizations to ensure safety," she said. 

She primarily helps children and young adults with limb deformities, malalignment, scoliosis, hip dysplasia, spasticity, infections, sports health including injured athletes, and complex fractures.

Her goal is to help her patients have good long-term results through early diagnosis. "Recognizing problems early and treating them appropriately to prevent significant troubles in the future is what I am most passionate about," she said.

Dr. Randall recognizes there are different ways to approach each health problem. She works to ensure her patient's needs, and goals are considered as she makes recommendations. "Every patient and family is unique, and I take everyone's voice seriously using shared decision-making," she said.

Dr. Randall earned her medical degree at Cleveland Clinic Lerner College of Medicine of Case Western Reserve University, Cleveland, Ohio in 2013. She completed her orthopedic surgery residency at Cleveland Clinic in Cleveland, Ohio and her fellowship training at Nationwide Children's Hospital in Columbus, Ohio in 2018.

She also enjoys the artistic side of her work and shares it with her patients. "Customizing casts is a fun way to make kid's day in clinic or the operating room," she said. "I encourage patients to make their casts and braces their own so they can express themselves in a unique way while they heal."

Shine 365 Blog Experts

Limb lengthening helps children with limb length differences​

Cast customization gives children care beyond treatment

Related Video down arrow

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Professional Summary down arrow

  • Medical School
    Cleveland Clinic Lerner College of Medicine Cleveland, OH, United States, M.D. 2013

    Residency
    Cleveland Clinic Foundation Cleveland, OH, United States, Orthopedic Surgery 2018

    Fellowship
    Nationwide Children's Hospital Columbus, OH, United States, Pediatric Orthopaedic Surgery 2019

  • Board Certifications
    Orthopedic Surgery: 2018

    State Licenses
    Wisconsin

Patient Ratings down arrow

4.9
out of 5 (31 ratings, 16 comments)
4.8
Provider explanations of my problem
4.9
Provider concern for my questions
4.9
Provider's efforts to include me in treatment decisions
4.8
Provider's discussion of proposed treatment
4.8
My likelihood of recommending this provider

Patient Comments down arrow

Comments are also gathered from the Press Ganey patient satisfaction survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing.
Comments are from Press Ganey surveys. Slander, libel and private health information are removed.
Sort by:
December 13, 2022
Dr. Randall was amazing with my daughter! She's doing what she was mean to do.
January 25, 2023
Great doctor, definitely would see her again.
February 3, 2023
Dr. Randall was wonderful - She explained everything extremely well to us & our son. She called us as soon as results were available & always did her best to reassure us.
April 7, 2023
We love Dr. Randall, wonderful doctor.
April 13, 2023
Dr. Randall was very personable, explained so I could understand and helped address all concerns...She was great.
May 24, 2023
My daughter is very active in athletics. It was recommended she take a "break." My daughter did not like hearing this. Dr. Randall went to her level and did a great job explaining to her the reason and importance to help her healing. Great personal skills!
June 14, 2023
I would highly recommend Dr. Randall to anyone.
September 27, 2023
Dr Randall spoke to my son, who is 17, not me.. She made sure he understood everything that was going to happen or be done. She spoke to him in terms he could understand.. She genuinely seemed interested in what he had to say
December 31, 2023
Excellent provider. Explained X-rays to daughter in terms she could understand with pictures printed. Answered all questions. Showed genuine concern over injury, and gave realistic recovery plan and time.
January 17, 2024
Dr. Randall was fantastic. My child was totally at ease in her presence and it was very clear that she is not only good at her job, but enjoys it too.
February 28, 2024
Dr. Randall has been beyond amazing through the entire process with my daughter's knee. She has the absolute best personality and has been an extreme pleasure to work with!
March 11, 2024
Thorough exam, compassionate care even for a very simple diagnosis.
April 25, 2024
Good.
April 26, 2024
Very helpful.
August 31, 2023
We love Dr. Randall!
June 7, 2023
Dr. Randall was excellent. Demeanor bedside manner was equally pleasant, engaging & professional. She provided excellent information regarding follow up plans & next step which were NOT adequately provided by ED physician.
June 7, 2023
Dr. Randall was excellent. Demeanor bedside manner was equally pleasant, engaging & professional. She provided excellent information regarding follow up plans & next step which were NOT adequately provided by ED physician.
August 31, 2023
We love Dr. Randall!
December 13, 2022
Dr. Randall was amazing with my daughter! She's doing what she was mean to do.
January 25, 2023
Great doctor, definitely would see her again.
February 3, 2023
Dr. Randall was wonderful - She explained everything extremely well to us & our son. She called us as soon as results were available & always did her best to reassure us.
April 7, 2023
We love Dr. Randall, wonderful doctor.
April 13, 2023
Dr. Randall was very personable, explained so I could understand and helped address all concerns...She was great.
May 24, 2023
My daughter is very active in athletics. It was recommended she take a "break." My daughter did not like hearing this. Dr. Randall went to her level and did a great job explaining to her the reason and importance to help her healing. Great personal skills!
June 14, 2023
I would highly recommend Dr. Randall to anyone.
September 27, 2023
Dr Randall spoke to my son, who is 17, not me.. She made sure he understood everything that was going to happen or be done. She spoke to him in terms he could understand.. She genuinely seemed interested in what he had to say
December 31, 2023
Excellent provider. Explained X-rays to daughter in terms she could understand with pictures printed. Answered all questions. Showed genuine concern over injury, and gave realistic recovery plan and time.
January 17, 2024
Dr. Randall was fantastic. My child was totally at ease in her presence and it was very clear that she is not only good at her job, but enjoys it too.
February 28, 2024
Dr. Randall has been beyond amazing through the entire process with my daughter's knee. She has the absolute best personality and has been an extreme pleasure to work with!
March 11, 2024
Thorough exam, compassionate care even for a very simple diagnosis.
April 25, 2024
Good.
April 26, 2024
Very helpful.
December 13, 2022
Dr. Randall was amazing with my daughter! She's doing what she was mean to do.
January 25, 2023
Great doctor, definitely would see her again.
February 3, 2023
Dr. Randall was wonderful - She explained everything extremely well to us & our son. She called us as soon as results were available & always did her best to reassure us.
April 7, 2023
We love Dr. Randall, wonderful doctor.
April 13, 2023
Dr. Randall was very personable, explained so I could understand and helped address all concerns...She was great.
May 24, 2023
My daughter is very active in athletics. It was recommended she take a "break." My daughter did not like hearing this. Dr. Randall went to her level and did a great job explaining to her the reason and importance to help her healing. Great personal skills!
June 7, 2023
Dr. Randall was excellent. Demeanor bedside manner was equally pleasant, engaging & professional. She provided excellent information regarding follow up plans & next step which were NOT adequately provided by ED physician.
June 14, 2023
I would highly recommend Dr. Randall to anyone.
August 31, 2023
We love Dr. Randall!
September 27, 2023
Dr Randall spoke to my son, who is 17, not me.. She made sure he understood everything that was going to happen or be done. She spoke to him in terms he could understand.. She genuinely seemed interested in what he had to say
December 31, 2023
Excellent provider. Explained X-rays to daughter in terms she could understand with pictures printed. Answered all questions. Showed genuine concern over injury, and gave realistic recovery plan and time.
January 17, 2024
Dr. Randall was fantastic. My child was totally at ease in her presence and it was very clear that she is not only good at her job, but enjoys it too.
February 28, 2024
Dr. Randall has been beyond amazing through the entire process with my daughter's knee. She has the absolute best personality and has been an extreme pleasure to work with!
March 11, 2024
Thorough exam, compassionate care even for a very simple diagnosis.
April 25, 2024
Good.
April 26, 2024
Very helpful.
April 26, 2024
Very helpful.
April 25, 2024
Good.
March 11, 2024
Thorough exam, compassionate care even for a very simple diagnosis.
February 28, 2024
Dr. Randall has been beyond amazing through the entire process with my daughter's knee. She has the absolute best personality and has been an extreme pleasure to work with!
January 17, 2024
Dr. Randall was fantastic. My child was totally at ease in her presence and it was very clear that she is not only good at her job, but enjoys it too.
December 31, 2023
Excellent provider. Explained X-rays to daughter in terms she could understand with pictures printed. Answered all questions. Showed genuine concern over injury, and gave realistic recovery plan and time.
September 27, 2023
Dr Randall spoke to my son, who is 17, not me.. She made sure he understood everything that was going to happen or be done. She spoke to him in terms he could understand.. She genuinely seemed interested in what he had to say
August 31, 2023
We love Dr. Randall!
June 14, 2023
I would highly recommend Dr. Randall to anyone.
June 7, 2023
Dr. Randall was excellent. Demeanor bedside manner was equally pleasant, engaging & professional. She provided excellent information regarding follow up plans & next step which were NOT adequately provided by ED physician.
May 24, 2023
My daughter is very active in athletics. It was recommended she take a "break." My daughter did not like hearing this. Dr. Randall went to her level and did a great job explaining to her the reason and importance to help her healing. Great personal skills!
April 13, 2023
Dr. Randall was very personable, explained so I could understand and helped address all concerns...She was great.
April 7, 2023
We love Dr. Randall, wonderful doctor.
February 3, 2023
Dr. Randall was wonderful - She explained everything extremely well to us & our son. She called us as soon as results were available & always did her best to reassure us.
January 25, 2023
Great doctor, definitely would see her again.
December 13, 2022
Dr. Randall was amazing with my daughter! She's doing what she was mean to do.

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